STi Mobile - Pay-As-You-Go

Privacy Policy


STi respects the privacy of its customers, and other individuals and businesses using the Web sites owned and operated by STi and its affiliates ("STi Sites"). This updated Privacy Policy effective July 29, 2005 is to keep you informed about the types of information collected on STi Sites and how the information is used and protected. The revised Privacy Policy includes information about advertisements on STi Sites and access to your account information.

STi protects the privacy of its wireless customers consistent with the Federal Telecommunications Act and rules and regulations issued by the Federal Communications Commission.

There are two types of information that may be exchanged between the STi Site and the user during each visit to a STi Site. They are:

  1. General technical data transmitted between your computer and the STi Site that does not identify you personally.
  2. Personally identifiable information that you voluntarily share. The types of personally identifiable information that you might share include your name, address, phone number, e-mail address and credit card number.

ANONYMOUS INFORMATION

In order to provide you with the information and services that you look for from the STi Sites, STi gathers certain types of information from you that are not personally identifiable. This is called anonymous information and includes:
  1. The type of Internet browser you use when you visit
  2. The type of computer operating system you use
  3. The search engine you use to access the STi Sites (such as "AOL.com," "Yahoo.com" or "Go.com")
  4. The specific STi Site that you visit (stimobile.com).

The anonymous information collected is not associated with you personally or your business. STi uses this anonymous information in the aggregate to improve STi Sites and the services we provide through those sites.

USE OF COOKIES

STi Sites may use "cookies" to collect the anonymous information described in this Privacy Policy. Cookies are bits of encrypted data that are loaded by STi's server onto your computer when you visit a STi Site. The server can retrieve the cookies the next time you visit a site and use them to identify the computer as a return visitor. STi uses cookies to collect non-personally identifiable information and generically track usage patterns on the STi Sites in order to monitor activity and administer the sites. STi also uses information obtained from cookies to improve STi Sites, and make decisions concerning advertising, product offerings and services. Most users can disable cookies from their Internet browsers, receive a warning before a cookie is placed on their computer, and erase all cookies from their computer hard drives by following the instructions provided by the browser.

ADVERTISEMENTS ON STi SITES

Advertising companies may deliver ads on some STi Sites. You should be aware that when you click on these ads, the advertising companies might also deploy cookies to receive anonymous information about ad viewing by Internet users on STi Sites and other Web sites. This information is associated with your Web browser, but cannot be associated with your name or e-mail address without your permission. Therefore, advertising companies may know where your computer goes on the Web, but they do not know who you are unless you tell them. STi does not provide personally identifiable information about its customers or STi Site visitors to these advertising companies.

PERSONALLY IDENTIFIABLE INFORMATION

STi may ask you to provide what is often referred to as "personally identifiable information" such as your name, address, telephone number and e-mail address when you use STi Sites to: purchase a service or product online, enter a contest or sweepstakes, ask to receive information, respond to a survey, register with a STi Site, access your account, ask for a personalized service, request customer service online, or apply for a job. You always have the alternative of mailing or calling STi with the information requested if you do not wish to provide it online. Personally identifiable information provided at a STi Site to order STi services other than Internet services will be protected in the same manner as when the information is provided by other means such as over the telephone or by mail. We protect customer information obtained from STi's wireless service customers consistent with federal laws governing telecommunications services and with regulations issued by the Federal Communications Commission.

We use personally identifiable information provided at a STi Site in the following ways unless otherwise specified:

  1. For its intended purpose (such as to complete an online order for service),
  2. To provide you with information about new STi products and services or products and services offered in conjunction with STi business partners.

DISCLOSURE TO THIRD PARTIES

STi will not sell or disclose to outside parties any personally identifiable information obtained from a STi online service or the registration at a STi Site without your consent except under the following circumstances:
  1. When required by law,
  2. When disclosure is necessary to protect the safety of a customer, third party or STi's property,
  3. If it is required in connection with any sale or transfer of all or a portion of STi's assets.

When STi uses agents, contractors or other companies to perform services on its behalf, STi will require that they protect your personally identifiable information consistent with this Privacy Policy. STi may share the anonymous information described in this Privacy Policy with third parties from time-to-time.

E-MAIL COMMUNICATIONS

E-mail is an increasingly popular communication tool through which you and your business may communicate with STi. Likewise, STi may use e-mail to communicate with you, respond to your e-mail, and to tell you about new products and services. If you do not wish to receive e-mail promotions and new products and service announcements from STi, please follow the instructions that appear at the end of the e-mail communication that you receive from STi to have your name removed from the list.

SECURITY

STi utilizes several encryption methods to ensure that the data you submit on any of the STi Sites is secure. Through this "secure session," information that you input into a STi online order form will be sent and will arrive privately and unaltered at a STi server. This security prohibits access to your information by other companies and Web users.

CHILDREN

STi does not intend to collect personally identifiable information from individuals under 18 years of age. If STi becomes aware that a user who is under 18 is using a STi Site, STi will specifically instruct that individual that they are not to submit information on STi Sites without a parent or guardian's consent. If a child has provided STi with personally identifiable information without STi's knowledge, a parent or guardian of the child may contact STi at privacy@stimobile.com and STi will delete the child's information from our existing files.

LINKS

Some STi Sites contain links to other Web sites that are owned and operated by parties other than STi. Please be aware that this Privacy Policy does not extend to any Web sites other than those owned and controlled by STi.

ACCOUNT INFORMATION

You may always contact us at privacy@stimobile.com or by telephone or mail to verify your name, address, e-mail address, telephone number and/or billing information. STi will correct any information that is inaccurate.

QUESTIONS

If you have questions or comments regarding this Privacy Policy, you may contact us at privacy@stimobile.com. If you have submitted personally identifiable information, and would like that information deleted from our records, please contact us at our e-mail address, privacy@stimobile.com. We will use reasonable efforts to delete that information from our files.

UPDATES

STi may amend this Privacy Policy from time-to- time. These changes will be posted online.